Being a business process analyst is not just about systems and workflows. It is about people. Processes only succeed when people feel understood, supported and valued. That is why emotional intelligence (EQ) is the greatest skill an analyst can have. Technical ability will help you create diagrams and documents. But
đ The Analystâs Most Overlooked Skill In business analysis, we often celebrate logic, frameworks, and methodologies. Process maps, requirements templates, and data models dominate conversations. But successful analysts know that their most powerful skill isnât a framework â itâs listening. Active listening helps uncover unspoken concerns, hidden motivations, and the
A smart business analyst knows that mapping the current stateâhow work is done todayâis only half the story. The real value comes from comparing that to a future stateâhow work should be doneâto identify flaws, inefficiencies, and automation opportunities. This post walks through both steps in detail, showing you how
If youâve ever tried mapping a messy process and didnât know where to start, SIPOC is your friend. Itâs simple. Itâs quick. And it helps you get your head around the whole thing before diving into the details. đ So, whatâs SIPOC? SIPOC stands for: Itâs basically a high-level view
Business process mapping isnât just about boxes, arrows or fancy diagrams. Itâs about people. And if youâre not involving the right people in the right way, your process maps wonât reflect the real work being done. That means your improvements wonât stick, your systems wonât land properly, and your teams
If you’re new to business analysis or process work, the idea of “taxonomy” or “grouping processes” can sound a bit academic or confusing. But it’s actually simple once you break it down. This blog will walk you through what taxonomy is, why it matters, and how to group processes in
Stakeholder management is one of the most overlooked skills for analysts. But itâs also one of the most important. Itâs not just about creating clean documents or mapping processes. Itâs about getting people on board and making sure your work leads to decisions and real change. If you canât get
In the realm of technical writing and content design, professionals often grapple with time-consuming tasks like extracting text from PDFs, formatting documents, and creating structured content. These repetitive activities can detract from more strategic and creative work. Fortunately, advancements in Artificial Intelligence (AI) offer solutions to streamline these processes, enhancing
If your business is looking to improve how it works, future-state process mapping isnât just helpfulâitâs essential. Itâs how you move from where you are now to where you should be. It helps you spot inefficiencies, simplify tasks and see where automation makes sense. But most people donât realise that
