You Will Spend Over a Year of Your Life on a Train—Here’s Why Working from Home Is the Smarter Choice

If you take the train to work every day, you might want to sit down for this. The average train commuter spends over 400 hours per year just getting to and from the office. That adds up to nearly 17 full days a year. Over a 30-year career, that is more than a full year […]
The Shifting Landscape of Technical Writing: An Insider’s Perspective

✍️ As a technical writer with 18 years of experience, I’ve always been able to land opportunities. If I applied for a job, I’d get callbacks. If I wanted freelance work, I could secure multiple clients. But now? 📉 Rejection after rejection. Despite my experience, a strong resume, and a proven track record, the demand […]
Your New System Will Fail Unless Employees Actually Know How to Use It—Here’s How Instructional Designers Fix That

Businesses spend millions rolling out new systems. They expect employees to adopt them smoothly and follow the new processes without a problem. That rarely happens. Employees avoid, ignore, or misuse new systems when they do not know how to use them properly. Change teams focus on strategy, timelines, and system features, but without clear, structured […]
Why More Companies Are Hiring Remote Technical Writers and Saving Thousands in the Process

Businesses run on information. Processes, systems, and tools need clear, structured documentation for employees to work efficiently. But creating and maintaining documentation takes time, resources, and expertise—something in-house teams often struggle to keep up with. That is why more companies are hiring remote technical writers to manage documentation without the cost of an in-house hire. […]
Your Team Is Wasting Hours Every Week Because Your Processes Only Exist in Their Heads

Most businesses run on invisible knowledge. Employees remember processes in their own way, pass down steps verbally, and skip what they think is unnecessary. The result? ❌ Inconsistent work across teams❌ Wasted time fixing mistakes❌ Delays caused by people guessing instead of following a process If your business does not have process maps or clear […]
The Hidden Cost of Bad Documentation and Why More Melbourne Businesses Are Hiring Technical Writers

Most businesses assume their documentation is good enough—until things start going wrong. Employees struggle to find answers, mistakes pile up, and managers spend time re-explaining the same processes. Bad documentation does more than slow people down. It costs businesses real money in lost productivity, training inefficiencies, and rework. That is why more companies in Melbourne […]
⚡ The Essential Skills You Need to Succeed as a Technical Writer

Being a technical writer isn’t just about writing. In fact, writing is only a small part of the job. With AI tools making it easier than ever to draft content, the real value of a technical writer comes from people skills, technical adaptability, and the ability to bridge the gap between complex information and user-friendly […]
🚨 Your System Rollout Will Fail—Unless You Fix This One Thing First 🚨

Companies spend millions on new systems, expecting them to improve productivity, streamline work, and make life easier for employees. Then the system goes live. People struggle to use it, avoid it altogether, or find workarounds to stick with the old way of doing things. Before long, managers start blaming the system. But the problem isn’t […]
⚡ When Knowledge Vanishes: The Business Risk You Can’t Ignore

What if the people who know everything about your business vanished tomorrow? No goodbyes.No handover notes.No chance to prepare. Just gone. They knew how your systems worked, how processes flowed, and how your clients were managed. And now, they’ve taken all that knowledge with them. The result? ⚡ Operations freeze.💸 Revenue drops.⏳ Projects grind to […]