Author: Aiver Ilaya

🌐 From Current to Future Process Mapping – Finding Gaps, Driving Efficiency & Spotting Automation

A smart business analyst knows that mapping the current state—how work is done today—is only half the story. The real value comes from comparing that to a future state—how work should be done—to identify flaws, inefficiencies, and automation opportunities. This post walks through both steps in detail, showing you how to make meaningful change. 📍 […]

🔍SIPOC for Business Analysts Who Want a Clear Starting Point

If you’ve ever tried mapping a messy process and didn’t know where to start, SIPOC is your friend. It’s simple. It’s quick. And it helps you get your head around the whole thing before diving into the details. 🔍 So, what’s SIPOC? SIPOC stands for: It’s basically a high-level view of any process. From start […]

🧩 Why Good Business Process Mapping Starts with Better Stakeholder Engagement

Business process mapping isn’t just about boxes, arrows or fancy diagrams. It’s about people. And if you’re not involving the right people in the right way, your process maps won’t reflect the real work being done. That means your improvements won’t stick, your systems won’t land properly, and your teams won’t trust what’s being changed. […]

🧠 Understanding Taxonomy and Process Grouping for Beginners

If you’re new to business analysis or process work, the idea of “taxonomy” or “grouping processes” can sound a bit academic or confusing. But it’s actually simple once you break it down. This blog will walk you through what taxonomy is, why it matters, and how to group processes in a way that makes sense—especially […]

🧭 Stakeholder Management for Analysts – How to Win Buy-In and Influence Decisions

Stakeholder management is one of the most overlooked skills for analysts. But it’s also one of the most important. It’s not just about creating clean documents or mapping processes. It’s about getting people on board and making sure your work leads to decisions and real change. If you can’t get buy-in, your recommendations often sit […]

🚀 Boosting Productivity in Technical Writing By Leveraging AI for Repetitive Tasks

In the realm of technical writing and content design, professionals often grapple with time-consuming tasks like extracting text from PDFs, formatting documents, and creating structured content. These repetitive activities can detract from more strategic and creative work. Fortunately, advancements in Artificial Intelligence (AI) offer solutions to streamline these processes, enhancing efficiency and allowing writers to […]

🧠 Future-State Process Mapping and Why It Matters More Than Ever

If your business is looking to improve how it works, future-state process mapping isn’t just helpful—it’s essential. It’s how you move from where you are now to where you should be. It helps you spot inefficiencies, simplify tasks and see where automation makes sense. But most people don’t realise that good future-state mapping starts with […]

🛠️ From Requirements to Results – The End-to-End Guide for Business Analysts

Good requirements are the backbone of any successful project. But getting them right means more than just writing them down. As a Business Analyst, your role in the business analysis lifecycle is about helping your team get from idea to outcome without missing what matters. Here’s what the full journey looks like from start to […]

⚡ Navigating the Storm: My Journey Through the Declining Technical Writing Landscape

✍️ As a technical writer with 18 years of experience, I’ve seen the industry evolve. The years from 2019 to 2023 were some of the best for my business. 🚀 COVID-19 brought an unexpected boom in demand for documentation, remote work, and digital transformation. 💻 Companies needed clear, structured content to support the shift to […]