Who Writes Standard Operating Procedures? The Role of a Technical Writer

Why Standard Operating Procedures Matter

Businesses rely on Standard Operating Procedures (SOPs) to keep things running smoothly.

But who actually writes SOPs?

Some companies assign it to a manager or admin staff. Others expect employees to figure it out.

The result? Confusing, inconsistent, and outdated procedures that no one follows.

A technical writer makes sure SOPs are clear, structured, and actually useful.

Who Actually Writes SOPs?

Many businesses don’t know who to call when they need an SOP written.

They might Google:

  • Who writes business policies?
  • Who documents procedures?
  • Who can help with standard operating procedures?

The answer? A technical writer.

Unlike an admin or manager, a technical writer specialises in turning complex processes into step-by-step instructions.

Uses structured formats for easy readability
Writes in plain language to avoid confusion
Adds visuals like flowcharts and diagrams
Ensures compliance with industry standards

If your SOPs are confusing, inconsistent, or outdated, you need a technical writer.

Why Most Businesses Get SOPs Wrong

Bad SOPs lead to:

Longer employee training times
Inconsistent processes across teams
Regulatory compliance risks
More mistakes and inefficiencies

A technical writer ensures SOPs are user-friendly and actually followed.

How a Technical Writer Creates Effective SOPs

A good SOP should:

📌 Be clear and concise – Short sentences, bullet points, no fluff
📌 Follow a structured format – Consistent templates and styles
📌 Use visuals where needed – Diagrams, flowcharts, screenshots
📌 Be regularly updated – Processes evolve, and SOPs should too

Need professional SOPs that actually work?

At Aliso Digital, we create structured, clear, and effective Standard Operating Procedures that help businesses operate smoothly.

👉 Visit Aliso Digital to get expert SOP writing today.

Read More

Related Posts

Technical Writing for an AI Audience: How Documentation is Changing

📖 Documentation Is No Longer Just for Humans For decades, documentation was written with one primary audience in mind — people. Users, engineers, support teams, and stakeholders relied on clear instructions to understand systems, software, and workflows. But in the age of AI, documentation now has two audiences. It still

The Most Overlooked Skill in Business Process Analysis Listening

👂 Why Listening Matters More Than Frameworks Business process analysis often gets framed around methodologies, diagrams, and tools. While these are important, the most overlooked skill is simple yet transformative — listening. Active listening allows analysts to cut through noise, uncover real pain points, and build trust faster than any

🧑‍💻 Skills Required to Build and Maintain a Strong Knowledge Base

A knowledge base doesn’t build itself. It takes the right mix of technical ability, documentation practice and people skills. While platforms like Confluence, SharePoint or Notion provide the tools, it’s the skills of the people who manage them that determine success. Here are the key skills required to create and