Why No One Reads Your Documents and How to Fix It Before It Costs You

Most people do not read documents. They skim, skip, or give up halfway because the content is too long, too cluttered, or just too hard to follow. If your document is not designed properly, people will miss key details, make mistakes, or ignore it altogether. Studies show that users read only 20-28% of the text […]
Your Training Is Failing—Here’s What Instructional Designers Know That You Don’t

Most training does not work. Employees sit through hours of content, tick boxes on compliance courses, and then forget most of it within days. Businesses spend thousands on training programs, yet people still struggle to apply what they have learned. The problem is not your employees. It is how they are being trained. Instructional designers […]
No One Reads Ugly Documents—Here’s How Better Design Can Save Your Content

Most people don’t read documents. They skim. If a page looks cluttered, messy, or like too much effort to read, they ignore it. Employees skip instructions, misunderstand steps, and waste time asking for help instead of using the resources available. The problem isn’t always the content. It’s how it looks. Bad formatting, poor layout, and […]