Why Every Change Team Needs an Instructional Designer Specialist to Succeed
Change is hard. It does not matter how good a new system, process, or policy is. If employees do not understand it, they will resist it. That is why 70% of change initiatives fail. People fall back on old habits when they do not feel confident in new ways of working. Change teams focus on […]
Outdated Documents Are Costing You Money—Here’s How to Fix It Before It Hurts Your Business
Every business relies on documentation. Policies, procedures, work instructions, and training materials help keep things running smoothly. But there’s one big problem. Most businesses forget to update them. Over time, documents become outdated, inaccurate, and completely useless. Employees follow old procedures that don’t work anymore. New hires get trained on irrelevant processes. Mistakes increase, productivity […]
Your Work Instructions Are Failing Your Team Here’s How to Fix Them
Work Instructions Should Make Work Easier Not Harder Most businesses have work instructions that employees either ignore or struggle to follow. They are either too long too vague or buried in a folder no one remembers exists. If work instructions are not clear accessible and actually useful people will not use them. Instead of improving […]
Why No One Reads Your Work Instructions—And How to Fix It Before Your Digital Project Fails
Rolling out new software? Hoping employees will follow the work instructions and adopt it smoothly? Most businesses assume people will read the documentation, follow the steps, and get on with their work. The truth? They won’t. Not because they are lazy. Not because they don’t care. But because most work instructions aren’t written for how […]
Why Most Training Fails – The Missing Piece That Instructional Designers Know
Companies spend thousands on training every year. Employees attend workshops, complete e-learning modules, and go through long manuals. Yet, when they get back to work, they struggle to apply what they learned. It’s frustrating for both employees and businesses. So what’s going wrong? The problem isn’t just the content. It’s how the training is designed. […]
Why Poorly Written Work Instructions Are Costing Your Business Time and Money
The Hidden Cost of Bad Work Instructions Most businesses underestimate the impact of poorly written work instructions. They assume employees will figure things out. They think quick verbal training is enough. They believe documentation is just a formality. But the reality? Bad work instructions are bleeding time and money from your business. 📌 Employees waste […]
The 10 Commandments of Process Mapping
Process mapping can feel like a big task, but with the right approach, it becomes a valuable tool for improving workflows and keeping teams aligned. Here are the 10 commandments of process mapping to help you create clear, effective, and user-friendly maps. 1. Thou shalt keep it simple Your process map doesn’t need to be […]
How to Succeed as a Technical Writer in a Collaborative Environment
What is Technical Writing Really About? Technical writing isn’t just about putting words on paper. It’s about turning complex ideas into clear, useful information that people can actually use. The role goes beyond writing—it’s about understanding, simplifying, and connecting with your audience. The Importance of Collaboration The heart of technical writing lies in collaboration. You’ll […]
The Role of a Technical Writer Is Crafting Clarity and Excellence in Documentation
Technical writing is an essential function in organisations, especially those navigating complex projects and requiring clear, high-quality documentation for both internal and external audiences. As a technical writer, your role extends beyond just producing documents—it’s about making complex information accessible, actionable, and engaging for its intended audience. Technical writing is an essential function in organisations, […]
