🚀 Lessons I Learned Writing BRDs for a Project That Didn’t Go as Planned 🧠The Project That Taught Me the Most Not every project ends in success. Some fall short. But as a business analyst, those are the ones that teach you the most. I was brought into a digital transformation project for a […]
📉 What’s Missing Might Hurt You More Than What’s Broken
In digital transformation work, we often focus on what’s not working. But sometimes, the real problem is what’s not there at all. That’s where a Gap Analysis Document becomes one of the most valuable tools in a business analyst’s kit. I used it recently on a government compliance transformation project—where moving to a new platform […]
🚀 How I Use To-Be Process Mapping to Drive Clear Business Requirements
When you’re improving a process or implementing a new system, you can’t stop at understanding how things work today. You also need to define how they should work tomorrow. That’s where to-be process mapping comes in. As a business analyst, it’s one of the most important tools I use to align stakeholders, support change, and […]
🚀 Why Business Analysts Need to Think Like Investigators Not Just Note Takers
One of the biggest mistakes new business analysts make is taking what they’re told at face value. The SME says “that’s how the process works” — and they write it down. The stakeholder says “we just need a system that does this” — and they add it to the list. But experienced BAs know that […]
🚀 How to Run an Effective Workshop for Requirements Gathering and Documentation
Running a good workshop is one of the most valuable skills you can have as a business analyst or technical writer. Workshops help you gather the right information, align teams, and get everyone on the same page before work begins. But if you’ve never run one before, it can feel overwhelming. How do you know […]
SMEs Rhymes with “Please” – Getting Time with Busy Subject Matter Experts
One of the biggest challenges for technical writers is getting time with subject matter experts (SMEs). They’re busy, stretched across multiple projects, and often don’t have the time—or the patience—to sit down and explain things. Some are happy to help but just don’t have the availability. Others see documentation as a low priority and put […]