Who Creates Document Templates? Why You Need a Professional Approach
Why Document Templates Matter Document templates set the foundation for professional, consistent, and efficient business communication. But who actually creates document templates? Many businesses rely on poorly formatted, inconsistent, or outdated templates, leading to: ❌ Wasted time – Employees spend too much time formatting documents from scratch.❌ Inconsistent branding – Different fonts, layouts, and styles […]
The Secret Weapon for Faster Employee Onboarding: What HR Won’t Tell You About Instructional Design
New hires walk through the door, excited and ready to get started. Then, the onboarding begins. Endless documents, training sessions that drag on, and information overload. By the time they actually get to work, most of what they learned is already forgotten. Some employees take weeks, even months, to fully settle in. Others hit the […]
Who Writes Business Policies? Why a Technical Writer is Essential for Compliance and Clarity
Why Business Policies Matter Business policies are the foundation of how a company operates. They outline rules, expectations, and legal requirements to ensure smooth operations and compliance. But who actually writes business policies? Many companies assume policies can be written by a manager, HR rep, or even a legal team. The reality? Poorly written policies […]
Why No One Reads Your Work Instructions—And How to Fix It Before Your Digital Project Fails
Rolling out new software? Hoping employees will follow the work instructions and adopt it smoothly? Most businesses assume people will read the documentation, follow the steps, and get on with their work. The truth? They won’t. Not because they are lazy. Not because they don’t care. But because most work instructions aren’t written for how […]
Why Most Training Fails – The Missing Piece That Instructional Designers Know
Companies spend thousands on training every year. Employees attend workshops, complete e-learning modules, and go through long manuals. Yet, when they get back to work, they struggle to apply what they learned. It’s frustrating for both employees and businesses. So what’s going wrong? The problem isn’t just the content. It’s how the training is designed. […]
Process Documentation vs. Work Instructions: What’s the Difference and Why It Matters
Why Clear Documentation Is Critical for Business Success Every business, no matter the industry, relies on standardized processes to function smoothly. 📌 Employees need guidance on how to complete tasks correctly.📌 New hires must get up to speed quickly without relying on verbal instructions.📌 Businesses must ensure compliance, reduce errors, and improve efficiency. Yet, many […]
Why Poorly Written Work Instructions Are Costing Your Business Time and Money
The Hidden Cost of Bad Work Instructions Most businesses underestimate the impact of poorly written work instructions. They assume employees will figure things out. They think quick verbal training is enough. They believe documentation is just a formality. But the reality? Bad work instructions are bleeding time and money from your business. 📌 Employees waste […]
Who Writes Standard Operating Procedures? The Role of a Technical Writer
Why Standard Operating Procedures Matter Businesses rely on Standard Operating Procedures (SOPs) to keep things running smoothly. But who actually writes SOPs? Some companies assign it to a manager or admin staff. Others expect employees to figure it out. The result? Confusing, inconsistent, and outdated procedures that no one follows. A technical writer makes sure […]
The 10 Commandments of Process Mapping
Process mapping can feel like a big task, but with the right approach, it becomes a valuable tool for improving workflows and keeping teams aligned. Here are the 10 commandments of process mapping to help you create clear, effective, and user-friendly maps. 1. Thou shalt keep it simple Your process map doesn’t need to be […]
