📘 Building a Knowledge Base in Confluence
A good knowledge base is more than a set of documents. It’s a system that makes knowledge easy to capture, share and maintain across an organisation. Atlassian Confluence is one of the most effective tools for this job. It combines structure, collaboration and flexibility, making it a strong platform for knowledge bases of any size. […]
🤖 AI and the Future of Process Capture with Stakeholders
📌 The Role of AI in Process Analysis Business process analysts have always relied on workshops, interviews and observations to capture processes.But this approach can be time consuming and often depends heavily on people’s memory and willingness to share.Artificial intelligence changes that by offering tools that capture, structure and interpret processes more efficiently.AI can surface […]
BPMN 2.0 Only Works When the Workshop Works
BPMN 2.0 is a powerful way to describe how work actually happens.It gives teams a shared visual language.It removes ambiguity.It creates structure around complex processes. But BPMN 2.0 on its own does not solve problems.A clean diagram means nothing if the process behind it is wrong.And the process is only as good as the workshop […]
Functional and Non Functional Requirements Explained Through People Skills
📌 What are Functional Requirements Functional requirements describe what a system should do.They cover the core features and behaviour the system must deliver.For example, a functional requirement for an online store could be the ability to add items to a shopping cart.It is the part of the system users directly interact with.These requirements often come […]
INQUIRER ‘What Works at Work Summit’ Takeaways on Culture and Leadership
It’s been a solid chance to connect with people who are genuinely pushing workplace innovation and better ways of working across the country. As a company director at Aliso Digital, I pay close attention to how organisations are adapting and where real improvements are happening. This summit gave me a front row view into how […]
Aliso Digital X Philippine Startup Week 2025… A Delayed Start That Still Delivered
The week began in an unexpected way.A typhoon swept through and pushed the event out by a few days.Most of us had to shift plans and adjust schedules.Fortunately the three day main program still went ahead at the Philippine Innovation Hub in Marikina.I was able to attend and even with the delay the event delivered […]
Why Listening Beats Logic: The Underrated Skill of Successful Analysts
👂 The Analyst’s Most Overlooked Skill In business analysis, we often celebrate logic, frameworks, and methodologies. Process maps, requirements templates, and data models dominate conversations. But successful analysts know that their most powerful skill isn’t a framework — it’s listening. Active listening helps uncover unspoken concerns, hidden motivations, and the “real story” behind a stakeholder’s […]
How to Spot Broken Processes Before AI Makes Them Better to Optimise
🔍 Why Broken Processes Matter in the Age of AI AI promises speed, automation, and efficiency. But if a process is broken, AI doesn’t fix it — it magnifies the flaws. Automating a slow, inefficient, or inconsistent workflow only makes mistakes happen faster. That’s why stakeholders need to identify broken processes before AI is introduced. […]
Documentation as a Competitive Advantage in the Age of AI
📖 Why Documentation Matters More Than Ever In every organisation, documentation has often been treated as an afterthought. User guides, process maps, and technical manuals were seen as “nice to have” rather than business-critical. But in the age of AI, documentation is no longer optional — it’s a competitive advantage. AI copilots, like Microsoft’s and […]