🧩 The Fix That Cut a Week from Onboarding Without Writing a Line of Code
In every digital transformation project, there’s usually one low-effort fix that saves hours of wasted time. This is one of those fixes. And it came from process mapping. 🧠The Context I was working as a business analyst on a digital onboarding rollout for a national education provider. They were moving from manual PDFs and […]
Outdated Documents Are Costing You Money—Here’s How to Fix It Before It Hurts Your Business
Every business relies on documentation. Policies, procedures, work instructions, and training materials help keep things running smoothly. But there’s one big problem. Most businesses forget to update them. Over time, documents become outdated, inaccurate, and completely useless. Employees follow old procedures that don’t work anymore. New hires get trained on irrelevant processes. Mistakes increase, productivity […]
The 10 Commandments of Process Mapping
Process mapping can feel like a big task, but with the right approach, it becomes a valuable tool for improving workflows and keeping teams aligned. Here are the 10 commandments of process mapping to help you create clear, effective, and user-friendly maps. 1. Thou shalt keep it simple Your process map doesn’t need to be […]
