From Chaos to Clarity – How Process Analysts Future-Proof Workflows in the Age of AI

🌀 The Problem with Messy Workflows Every business has processes, but not every business has clear workflows. Over time, tasks pile up, approvals get added, and systems become cluttered. The result is a chaotic workflow where even basic steps feel complicated. In this environment, AI tools struggle to deliver value. AI thrives on structure and […]
🚀 How I Use Office 365 and AI to Create and Manage Technical Docs Better and Faster

Technical documentation is changing. It is no longer just about writing user guides and SOPs in Word and emailing them around. In 2025, the expectations are higher. Faster delivery.Live access.Searchable content.Collaborative editing.Smarter workflows. To meet those expectations, I use the full Microsoft Office 365 suite with AI built in. Word, Teams, SharePoint, Planner, and Copilot […]
🚀 How I Use Microsoft 365 and AI to Write and Manage Technical Docs Faster

In 2025, writing great technical documentation is not just about what you write. It’s about how fast you can produce it, how you manage it, and where you publish it. That’s why I use the full Microsoft 365 stack—Word, SharePoint, Lists, and Copilot—to write, manage, and publish documentation faster and better. Combined with AI, it’s […]
⏱️ How Process Documentation Saves Time and Boosts Efficiency

Time is one of your most valuable business resources. But how much time is wasted every day because employees are unclear on processes, searching for information, or making preventable mistakes? The solution? Detailed process documentation. When your workflows and procedures are clearly documented, your team spends less time figuring out how to complete tasks and […]
The AI Writing Revolution: How to Automate Documentation Without Losing Quality

AI is a helpful tool when used correctly. The key is knowing where it fits into the writing process without sacrificing quality. Automation can improve efficiency, but documentation still needs a human touch to make it readable and user-friendly. Here’s how businesses can use AI without losing quality. 1. Use AI for First Drafts, Not […]
Why Process Mapping is Critical for Digital Transformation

Digital transformation is a big deal for businesses. It often involves updating systems, adopting new technologies, and rethinking how things are done to improve efficiency. But there’s one step that’s often overlooked during these projects, and that’s process mapping. Process mapping is a simple yet powerful way to visualise how work gets done in your […]