Who Can Write Work Instructions? Why Every Business Needs a Technical Writer for Clear Documentation
Why Most Businesses Struggle With Work Instructions Work instructions are one of the most overlooked aspects of business documentation. Many companies assume employees will figure things out as they go, relying on verbal instructions, outdated manuals, or scattered notes. But when work instructions are unclear, missing, or inconsistent, businesses end up with: 馃搶 Employees doing […]
Why Every Change Team Needs an Instructional Designer Specialist to Succeed
Change is hard. It does not matter how good a new system, process, or policy is. If employees do not understand it, they will resist it. That is why 70% of change initiatives fail. People fall back on old habits when they do not feel confident in new ways of working. Change teams focus on […]
Your Work Instructions Are Failing Your Team Here鈥檚 How to Fix Them
Work Instructions Should Make Work Easier Not Harder Most businesses have work instructions that employees either ignore or struggle to follow. They are either too long too vague or buried in a folder no one remembers exists. If work instructions are not clear accessible and actually useful people will not use them. Instead of improving […]
Why No One Reads Your Work Instructions鈥擜nd How to Fix It Before Your Digital Project Fails
Rolling out new software? Hoping employees will follow the work instructions and adopt it smoothly? Most businesses assume people will read the documentation, follow the steps, and get on with their work. The truth? They won鈥檛. Not because they are lazy. Not because they don鈥檛 care. But because most work instructions aren鈥檛 written for how […]
Process Documentation vs. Work Instructions: What鈥檚 the Difference and Why It Matters
Why Clear Documentation Is Critical for Business Success Every business, no matter the industry, relies on standardized processes to function smoothly. 馃搶 Employees need guidance on how to complete tasks correctly.馃搶 New hires must get up to speed quickly without relying on verbal instructions.馃搶 Businesses must ensure compliance, reduce errors, and improve efficiency. Yet, many […]
Why Poorly Written Work Instructions Are Costing Your Business Time and Money
The Hidden Cost of Bad Work Instructions Most businesses underestimate the impact of poorly written work instructions. They assume employees will figure things out. They think quick verbal training is enough. They believe documentation is just a formality. But the reality? Bad work instructions are bleeding time and money from your business. 馃搶 Employees waste […]
No One Reads Your Work Instructions鈥擜nd That鈥檚 Why Your System Rollout Is Failing
Rolling out a new system takes months of planning, testing, and investment. The software is ready. The tech team is confident. The go-live date arrives, and then… Employees struggle, avoid using the system, or create workarounds to keep doing things the old way. The issue isn鈥檛 the system itself. It鈥檚 the documentation. No one reads […]
When They Walk Out, So Does Their Knowledge鈥擧ow Businesses Lose Critical Information Overnight
Every workplace has go-to people. They know how everything works. They remember the fixes no one documented. They have shortcuts for processes that should take twice as long. They know who to call when something breaks, even if it鈥檚 not their job. Then one day, they leave. And suddenly, everything starts falling apart. The new […]
Why Work Instructions Are Vital for Businesses in a Digital World
Clear and effective work instructions are a cornerstone of successful businesses, especially in today鈥檚 fast-moving, tech-driven world. They help teams stay aligned, reduce errors, and improve efficiency. Here鈥檚 why they鈥檙e so important and how they can benefit your organisation. Reduce Errors and Boost Productivity Research shows that human error is responsible for up to 90% […]
