How Process Mapping and Technical Writing Work Together to Drive Digital Transformation

When businesses undergo digital transformation, process mapping and technical writing must work together seamlessly. Process mapping provides a clear picture of how current systems operate and how new systems will function, while technical writing ensures that every step is documented for easy implementation and understanding. Without this combination, even the best-laid plans can falter, leading […]

Why No One Reads Your Documents and How to Fix It Before It Costs You

Most people do not read documents. They skim, skip, or give up halfway because the content is too long, too cluttered, or just too hard to follow. If your document is not designed properly, people will miss key details, make mistakes, or ignore it altogether. Studies show that users read only 20-28% of the text […]

The 10 Commandments of Technical Writing

Technical writing is all about creating documents that people can actually use and understand. It’s not just about writing down facts. It’s about making sure your audience gets the information they need in a way that’s clear and practical. Here are the 10 commandments of technical writing to help you create content that stands out […]

AI Isn’t Replacing Technical Writers—It’s Making Them More Powerful Than Ever

AI is changing how documentation is created. But not in the way people think. It’s not here to replace technical writers. It’s here to supercharge them. Instead of fearing AI, technical writers can use it to work smarter, faster, and more efficiently. Imagine automating the boring, repetitive tasks while focusing on strategy, clarity, and user […]