Who Can Write Work Instructions? Why Every Business Needs a Technical Writer for Clear Documentation
Why Most Businesses Struggle With Work Instructions Work instructions are one of the most overlooked aspects of business documentation. Many companies assume employees will figure things out as they go, relying on verbal instructions, outdated manuals, or scattered notes. But when work instructions are unclear, missing, or inconsistent, businesses end up with: đź“Ś Employees doing […]
Who Writes Standard Operating Procedures? The Role of a Technical Writer
Why Standard Operating Procedures Matter Businesses rely on Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and compliance. But most companies struggle to write them properly. Some hand off the job to a random employee, thinking it’s just about listing steps. The problem? Badly written SOPs confuse people, waste time, and lead to mistakes. A […]
Deadlines Are Mostly Made Up – So Why Do People Treat Them Like Life and Death?
Most deadlines are not real. They are imposed by someone higher up, who is not even doing the work. Yet, businesses treat them like life and death. One person gets pressured to meet a deadline. That forces another person to rush. That forces another person to rush. And before you know it, the whole team […]
How Process Mapping and Technical Writing Work Together to Drive Digital Transformation
When businesses undergo digital transformation, process mapping and technical writing must work together seamlessly. Process mapping provides a clear picture of how current systems operate and how new systems will function, while technical writing ensures that every step is documented for easy implementation and understanding. Without this combination, even the best-laid plans can falter, leading […]
Why No One Reads Your Documents and How to Fix It Before It Costs You
Most people do not read documents. They skim, skip, or give up halfway because the content is too long, too cluttered, or just too hard to follow. If your document is not designed properly, people will miss key details, make mistakes, or ignore it altogether. Studies show that users read only 20-28% of the text […]
đź“‘ Understanding Bids, Tenders, and Proposals in Australia: Breaking Down the Jargon
Navigating the world of bids, tenders, and proposals in Australia can feel like wading through a sea of acronyms and technical terms. EOI, RFP, RFQ, RFI—what do they all mean? And when should you use each one? For businesses looking to win contracts, understanding these differences is critical. Let’s break down what each term means, […]
Your Documents Look Amateur and It Is Costing You Business Here Is How Better Graphic Design Fixes That
Bad Design Is Losing You Clients You put hours into writing that proposal, report, or training document. But does it actually get read? People judge content before they even read a word. If your document looks cluttered, outdated, or hard to follow, most people will skim at best or ignore it completely. Good design is […]
If You Are Slow to Respond You Are Losing Clients Why Responsiveness Matters More Than Expertise in Technical Writing and Instructional Design
Clients do not just want great work. They want fast, clear, and reliable communication. You can be the best technical writer or instructional designer out there, but if you are slow to respond, clients will move on to someone else. A slow response breaks trust, creates doubt, and gives the impression that you are unreliable—even […]
đź“ť Understanding the Differences: Technical Writer, Instructional Designer, Bid & Tender Writer, Policy Writer, SOP Writer, Content Specialist, and Technical Author
Finding the right writer for your project can be challenging—especially when job titles like technical writer, instructional designer, bid and tender writer, policy writer, SOP writer, content specialist, and technical author all sound similar. But each role has unique responsibilities, skill sets, and areas of expertise. If you’re hiring or collaborating with writers and don’t […]
