Your New System Will Fail Unless Employees Actually Know How to Use It—Here’s How Instructional Designers Fix That
Businesses spend millions rolling out new systems. They expect employees to adopt them smoothly and follow the new processes without a problem. That rarely happens. Employees avoid, ignore, or misuse new systems when they do not know how to use them properly. Change teams focus on strategy, timelines, and system features, but without clear, structured […]
Why More Companies Are Hiring Remote Technical Writers and Saving Thousands in the Process
Businesses run on information. Processes, systems, and tools need clear, structured documentation for employees to work efficiently. But creating and maintaining documentation takes time, resources, and expertise—something in-house teams often struggle to keep up with. That is why more companies are hiring remote technical writers to manage documentation without the cost of an in-house hire. […]
⚡ The Essential Skills You Need to Succeed as a Technical Writer
Being a technical writer isn’t just about writing. In fact, writing is only a small part of the job. With AI tools making it easier than ever to draft content, the real value of a technical writer comes from people skills, technical adaptability, and the ability to bridge the gap between complex information and user-friendly […]
The Role of a Technical Writer Is Crafting Clarity and Excellence in Documentation
Technical writing is an essential function in organisations, especially those navigating complex projects and requiring clear, high-quality documentation for both internal and external audiences. As a technical writer, your role extends beyond just producing documents—it’s about making complex information accessible, actionable, and engaging for its intended audience. Technical writing is an essential function in organisations, […]
Your Documentation Is Useless If No One Can Find It—Why PDFs and Word Docs Are Killing Productivity
Employees waste hours searching for answers in buried PDFs and outdated Word documents. When they cannot find what they need quickly, they either make mistakes, ask a coworker, or give up completely. If documentation is not online, searchable, and mobile-friendly, it might as well not exist. Yet, most businesses still rely on clunky, outdated formats […]
Why Being Easy to Work With Matters More Than You Think in Knowledge Management
Work is not just about getting things done. It is about how you work with others. In knowledge management, where teams share, document, and refine critical information, being easy to work with is just as important as the knowledge itself. People Share More With Those They Like Human psychology is simple. People do not share […]
Everything You Need to Know About Becoming a Technical Writer and Why Businesses Are Hiring More of Them
Ever wondered what a technical writer does? Or why so many companies are hiring them? Most people think technical writers just “write manuals,” but the reality is they keep businesses running smoothly by making complex information clear and accessible. With AI, automation, and digital transformation changing workplaces, the demand for technical writers has never been […]
Why Every Business Needs a Technical Writer Specialist Before It’s Too Late
Most businesses don’t think about documentation until it’s already a problem. Employees struggle to find answers, system rollouts fail, and teams waste hours fixing preventable mistakes. The problem isn’t the technology. It’s the lack of clear, structured documentation. A technical writer specialist makes sure businesses have usable, accurate, and accessible documentation before chaos sets in. […]
