Who Writes Standard Operating Procedures? The Role of a Technical Writer

Why Standard Operating Procedures Matter Businesses rely on Standard Operating Procedures (SOPs) to keep things running smoothly. But who actually writes SOPs? Some companies assign it to a manager or admin staff. Others expect employees to figure it out. The result? Confusing, inconsistent, and outdated procedures that no one follows. A technical writer makes sure […]

Who Documents Business Processes? Why Process Documentation Matters

What Is Business Process Documentation? Business processes keep everything running. But when they are not properly documented, employees guess their way through tasks. This leads to errors, inconsistencies, and wasted time. Many companies struggle with: The answer? A technical writer who specialises in process mapping. Why Process Documentation Is Essential Without clear documentation, businesses face: […]

The Role of a Technical Writer Is Crafting Clarity and Excellence in Documentation

Technical writing is an essential function in organisations, especially those navigating complex projects and requiring clear, high-quality documentation for both internal and external audiences. As a technical writer, your role extends beyond just producing documents—it’s about making complex information accessible, actionable, and engaging for its intended audience. Technical writing is an essential function in organisations, […]

Creating and Managing Effective Documentation in High-Pressure Environments

Clear and effective documentation is at the core of any successful organisation, especially when working within regulated industries or fast-paced projects. From writing and revising standard operating procedures (SOPs) to ensuring training manuals meet specific change control requirements, the process requires a blend of technical expertise, collaboration, and time management. In my experience, working on […]