Why No One Reads Your Documents and How to Fix It Before It Costs You
Most people do not read documents. They skim, skip, or give up halfway because the content is too long, too cluttered, or just too hard to follow. If your document is not designed properly, people will miss key details, make mistakes, or ignore it altogether. Studies show that users read only 20-28% of the text […]
Your Documents Look Amateur and It Is Costing You Business Here Is How Better Graphic Design Fixes That
Bad Design Is Losing You Clients You put hours into writing that proposal, report, or training document. But does it actually get read? People judge content before they even read a word. If your document looks cluttered, outdated, or hard to follow, most people will skim at best or ignore it completely. Good design is […]
If You Are Slow to Respond You Are Losing Clients Why Responsiveness Matters More Than Expertise in Technical Writing and Instructional Design
Clients do not just want great work. They want fast, clear, and reliable communication. You can be the best technical writer or instructional designer out there, but if you are slow to respond, clients will move on to someone else. A slow response breaks trust, creates doubt, and gives the impression that you are unreliable—even […]
Your Training Is Failing—Here’s What Instructional Designers Know That You Don’t
Most training does not work. Employees sit through hours of content, tick boxes on compliance courses, and then forget most of it within days. Businesses spend thousands on training programs, yet people still struggle to apply what they have learned. The problem is not your employees. It is how they are being trained. Instructional designers […]
You Will Spend Over a Year of Your Life on a Train—Here’s Why Working from Home Is the Smarter Choice
If you take the train to work every day, you might want to sit down for this. The average train commuter spends over 400 hours per year just getting to and from the office. That adds up to nearly 17 full days a year. Over a 30-year career, that is more than a full year […]
Your New System Will Fail Unless Employees Actually Know How to Use It—Here’s How Instructional Designers Fix That
Businesses spend millions rolling out new systems. They expect employees to adopt them smoothly and follow the new processes without a problem. That rarely happens. Employees avoid, ignore, or misuse new systems when they do not know how to use them properly. Change teams focus on strategy, timelines, and system features, but without clear, structured […]
Why More Companies Are Hiring Remote Technical Writers and Saving Thousands in the Process
Businesses run on information. Processes, systems, and tools need clear, structured documentation for employees to work efficiently. But creating and maintaining documentation takes time, resources, and expertise—something in-house teams often struggle to keep up with. That is why more companies are hiring remote technical writers to manage documentation without the cost of an in-house hire. […]
Your Team Is Wasting Hours Every Week Because Your Processes Only Exist in Their Heads
Most businesses run on invisible knowledge. Employees remember processes in their own way, pass down steps verbally, and skip what they think is unnecessary. The result? ❌ Inconsistent work across teams❌ Wasted time fixing mistakes❌ Delays caused by people guessing instead of following a process If your business does not have process maps or clear […]
The Hidden Cost of Bad Documentation and Why More Melbourne Businesses Are Hiring Technical Writers
Most businesses assume their documentation is good enough—until things start going wrong. Employees struggle to find answers, mistakes pile up, and managers spend time re-explaining the same processes. Bad documentation does more than slow people down. It costs businesses real money in lost productivity, training inefficiencies, and rework. That is why more companies in Melbourne […]
