The Truth About Tight Deadlines No One Wants to Admit but Everyone Feels
Everyone has been there. A project deadline is set without much thought about how much time the work actually needs. Managers push for faster turnarounds and shorter timelines as if speeding things up magically improves efficiency. The truth? Tight deadlines often reduce quality, lead to more mistakes, and create unnecessary stress. People sacrifice weekends, sleep, […]
Outdated Documents Are Costing You Money—Here’s How to Fix It Before It Hurts Your Business
Every business relies on documentation. Policies, procedures, work instructions, and training materials help keep things running smoothly. But there’s one big problem. Most businesses forget to update them. Over time, documents become outdated, inaccurate, and completely useless. Employees follow old procedures that don’t work anymore. New hires get trained on irrelevant processes. Mistakes increase, productivity […]
Why Your Business Needs Better Document Graphic Design to Stand Out
Your documents say more about your business than you think. Your documents say more about your business than you think. But good document graphic design does the opposite. It makes your content clear, engaging, and easy to follow. It builds trust with clients, employees, and stakeholders. It ensures your message gets across the way you […]
The Importance of Clear Documentation in Implementing New Functions and Services
Creating high-quality technical documentation is more than just writing words on a page. It’s about making sure the right information reaches the right people in a way that’s clear and practical. When new functions and services are introduced, well-structured documentation is essential for smooth implementation. It ensures that internal teams, stakeholders, and members have the […]
Your Work Instructions Are Failing Your Team Here’s How to Fix Them
Work Instructions Should Make Work Easier Not Harder Most businesses have work instructions that employees either ignore or struggle to follow. They are either too long too vague or buried in a folder no one remembers exists. If work instructions are not clear accessible and actually useful people will not use them. Instead of improving […]
The AI Writing Revolution: How to Automate Documentation Without Losing Quality
AI is a helpful tool when used correctly. The key is knowing where it fits into the writing process without sacrificing quality. Automation can improve efficiency, but documentation still needs a human touch to make it readable and user-friendly. Here’s how businesses can use AI without losing quality. 1. Use AI for First Drafts, Not […]
What 10 Years of Digital Transformation Projects Taught Me About Why Most System Rollouts Fail
Businesses spend millions rolling out new systems. Yet, most struggle with adoption. I have spent over a decade working on digital transformation projects, helping change teams, training managers, and frontline employees get used to new systems. I have seen the same mistakes happen again and again. The issue is not the software. It is how […]
Who Can Help Me Document My Business Processes? Why Every Company Needs Process Mapping
Why Businesses Struggle Without Documented Processes Most businesses operate with undocumented processes—until something goes wrong. When key employees leave, their knowledge walks out the door with them. New hires struggle to learn the ropes because nothing is written down. Teams waste time asking the same questions and doing work inconsistently. Who can help document your […]
The 10 Commandments of Technical Writing
Technical writing is all about creating documents that people can actually use and understand. It’s not just about writing down facts. It’s about making sure your audience gets the information they need in a way that’s clear and practical. Here are the 10 commandments of technical writing to help you create content that stands out […]
