INQUIRER ‘What Works at Work Summit’ Takeaways on Culture and Leadership
It’s been a solid chance to connect with people who are genuinely pushing workplace innovation and better ways of working across the country. As a company director at Aliso Digital, I pay close attention to how organisations are adapting and where real improvements are happening. This summit gave me a front row view into how […]
Aliso Digital X Philippine Startup Week 2025… A Delayed Start That Still Delivered
The week began in an unexpected way.A typhoon swept through and pushed the event out by a few days.Most of us had to shift plans and adjust schedules.Fortunately the three day main program still went ahead at the Philippine Innovation Hub in Marikina.I was able to attend and even with the delay the event delivered […]
Why Listening Beats Logic: The Underrated Skill of Successful Analysts
👂 The Analyst’s Most Overlooked Skill In business analysis, we often celebrate logic, frameworks, and methodologies. Process maps, requirements templates, and data models dominate conversations. But successful analysts know that their most powerful skill isn’t a framework — it’s listening. Active listening helps uncover unspoken concerns, hidden motivations, and the “real story” behind a stakeholder’s […]
How to Spot Broken Processes Before AI Makes Them Better to Optimise
🔍 Why Broken Processes Matter in the Age of AI AI promises speed, automation, and efficiency. But if a process is broken, AI doesn’t fix it — it magnifies the flaws. Automating a slow, inefficient, or inconsistent workflow only makes mistakes happen faster. That’s why stakeholders need to identify broken processes before AI is introduced. […]
Documentation as a Competitive Advantage in the Age of AI
📖 Why Documentation Matters More Than Ever In every organisation, documentation has often been treated as an afterthought. User guides, process maps, and technical manuals were seen as “nice to have” rather than business-critical. But in the age of AI, documentation is no longer optional — it’s a competitive advantage. AI copilots, like Microsoft’s and […]
The Rise of AI Co-Pilots: What It Means for Business and Process Analysts
🛫 What Are AI Co-Pilots? AI co-pilots are emerging tools designed to assist rather than replace professionals. Microsoft’s Copilot for Office, GitHub Copilot for coding, and similar tools integrate AI directly into everyday workflows. Instead of being stand-alone platforms, these copilots act as intelligent assistants that anticipate needs, suggest improvements, and automate repetitive tasks. For […]
What AI Can’t See in Your Processes (Yet)
👀 The Blind Spots of AI in Business Processes AI has become a powerful tool for identifying inefficiencies, automating workflows, and predicting outcomes. It can process large amounts of structured data faster than any analyst ever could. But AI doesn’t see everything. Behind the data are human behaviours, cultural nuances, and subtle decisions that can’t […]
🧑💻 Skills Required to Build and Maintain a Strong Knowledge Base
A knowledge base doesn’t build itself. It takes the right mix of technical ability, documentation practice and people skills. While platforms like Confluence, SharePoint or Notion provide the tools, it’s the skills of the people who manage them that determine success. Here are the key skills required to create and sustain a knowledge base that […]
🧑🤝🧑 Building a Knowledge Base with People Skills
A knowledge base is only as strong as the people who contribute to it. Technology provides the platform, but emotional intelligence and people skills are what bring it to life. As a business process analyst or documentation specialist, your challenge isn’t writing content—it’s getting the right information out of people’s heads. That takes patience, curiosity […]
