Why Every Change Team Needs an Instructional Designer Specialist to Succeed
Change is hard. It does not matter how good a new system, process, or policy is. If employees do not understand it, they will resist it. That is why 70% of change initiatives fail. People fall back on old habits when they do not feel confident in new ways of working. Change teams focus on […]
Why Process Mapping is Critical for Digital Transformation
Digital transformation is a big deal for businesses. It often involves updating systems, adopting new technologies, and rethinking how things are done to improve efficiency. But there’s one step that’s often overlooked during these projects, and that’s process mapping. Process mapping is a simple yet powerful way to visualise how work gets done in your […]
