What Is BPMN, and Why Every Business Process Analyst Should Be Using It Yesterday
Business Process Model and Notation (BPMN) is more than just a diagramming technique—it’s a universal language for process clarity. If you’re a business analyst or process analyst and haven’t embraced BPMN yet, you’re missing out on a powerful tool that bridges the gap between business and IT. 🧠 What Is BPMN? BPMN is a standardized […]
🧠 Why Content Design Skills Are Essential for Technical Writers
In 2025, writing clearly isn’t enough. Technical writers are expected to do more than just explain how things work. They’re expected to create content that helps users solve problems fast, across multiple channels, devices, and use cases. This is where content design comes in. Content design isn’t just a buzzword—it’s a critical skillset that makes […]
The Importance of Clear Documentation in Implementing New Functions and Services
Creating high-quality technical documentation is more than just writing words on a page. It’s about making sure the right information reaches the right people in a way that’s clear and practical. When new functions and services are introduced, well-structured documentation is essential for smooth implementation. It ensures that internal teams, stakeholders, and members have the […]
Why Most Training Fails – The Missing Piece That Instructional Designers Know
Companies spend thousands on training every year. Employees attend workshops, complete e-learning modules, and go through long manuals. Yet, when they get back to work, they struggle to apply what they learned. It’s frustrating for both employees and businesses. So what’s going wrong? The problem isn’t just the content. It’s how the training is designed. […]
The Role of a Technical Writer Is Crafting Clarity and Excellence in Documentation
Technical writing is an essential function in organisations, especially those navigating complex projects and requiring clear, high-quality documentation for both internal and external audiences. As a technical writer, your role extends beyond just producing documents—it’s about making complex information accessible, actionable, and engaging for its intended audience. Technical writing is an essential function in organisations, […]
