The Requirements Are in the Conversation, Not the Document
Ask most people what a business analyst does and you’ll get an answer about documentation. Writing specs, keeping the traceability matrix current, running things through a change control process. That’s the visible part. The part that actually determines whether a program lands is much less visible, which is sitting with people until you understand their […]
Why People Skills Matter More Than Technique for a Business Analyst
You can learn the technical side of business analysis in about 6 months. Requirements templates, process notation, user stories, traceability matrices, gap analysis. It’s all learnable, all documented, all fairly consistent from one organisation to the next. What takes years is the other part. Getting a room full of people who disagree to tell you […]
London 2023… A Reflection on Learning Sales in a Conference You Can’t Replicate Online
Looking back at 2023, one experience still stands out. Attending a live session with Chris Do in London. It was part of a work conference setting, but it felt more focused and practical than most conferences I have attended. Chris Do from The Futur is known for helping creatives and professionals communicate their value and […]
Bringing Personality to Process: How Friendly Analysts Create Better Outcomes
😀 Friendliness as a Strategic Edge Business analysis is often seen as a numbers-and-requirements game. But the analysts who consistently unlock better outcomes aren’t just methodical — they’re approachable. Friendliness is not a weakness. It’s a professional advantage. When analysts show personality, warmth, and a touch of humor, they lower defenses. Stakeholders stop treating requirements […]
🧭 Stakeholder Management for Analysts – How to Win Buy-In and Influence Decisions
Stakeholder management is one of the most overlooked skills for analysts. But it’s also one of the most important. It’s not just about creating clean documents or mapping processes. It’s about getting people on board and making sure your work leads to decisions and real change. If you can’t get buy-in, your recommendations often sit […]