The One Thing Missing From Your Process Maps (And Why It’s Costing You)

Every workplace has that one person who knows how everything actually works. Call her Jane. Jane knows why the invoice template has that weird extra field. She knows which supplier to ring when the usual one goes quiet. She knows the three steps nobody ever wrote down that keep the whole thing running. Then Jane […]
⚖️ Agile vs Waterfall for Business Analysts: Which Side Are You On?

If you’re a business analyst, you’ve probably been dropped into both Agile and Waterfall projects at some point in your career. Maybe you’ve even jumped between them on the same day. Both approaches have strengths—and both ask different things of a BA. So which one’s better? The truth is, it depends on the context. But […]