The Hidden Cost of Bad Documentation and Why More Melbourne Businesses Are Hiring Technical Writers

Most businesses assume their documentation is good enough—until things start going wrong. Employees struggle to find answers, mistakes pile up, and managers spend time re-explaining the same processes. Bad documentation does more than slow people down. It costs businesses real money in lost productivity, training inefficiencies, and rework. That is why more companies in Melbourne […]
What I’ve Learned as a Technical Writer in Melbourne—And Why Most Businesses Get Documentation Wrong

Every business needs clear, structured documentation. But most don’t realise how bad theirs is until it’s already a problem. As a technical writer in Melbourne, I’ve worked with big companies, small businesses, and everything in between. I’ve seen what works, what fails, and why employees struggle with instructions that should be easy to follow. The […]
The Truth About Tight Deadlines No One Wants to Admit but Everyone Feels

Everyone has been there. A project deadline is set without much thought about how much time the work actually needs. Managers push for faster turnarounds and shorter timelines as if speeding things up magically improves efficiency. The truth? Tight deadlines often reduce quality, lead to more mistakes, and create unnecessary stress. People sacrifice weekends, sleep, […]
Outdated Documents Are Costing You Money—Here’s How to Fix It Before It Hurts Your Business

Every business relies on documentation. Policies, procedures, work instructions, and training materials help keep things running smoothly. But there’s one big problem. Most businesses forget to update them. Over time, documents become outdated, inaccurate, and completely useless. Employees follow old procedures that don’t work anymore. New hires get trained on irrelevant processes. Mistakes increase, productivity […]
You’re Wasting Years of Your Life Commuting When You Could Be Working From Home Instead

🚗 You will spend over a year of your life stuck in traffic. 📊 Studies show that the average commuter spends over 400 hours per year just getting to and from work. ⏳ That is 10 full workweeks wasted—time that could be spent working, exercising, or just sleeping in. 😩 Long commutes drain energy, lower […]