🧠How to Conduct Impactful Requirements Workshops That Drive Real Results
Requirements workshops are one of the best tools a Business Analyst can use to gather the right information from the right people. Done well, they save hours of confusion, rework and second-guessing. But without structure, they can also waste everyone’s time. Here’s how to run requirements workshops that actually move the needle. 🎯 Start With […]
🧰 The BA Toolkit: 12 Must-Have Tools for Business and Process Analysts in 2025
Business analysts and process analysts need more than just Word and Excel these days.Our roles have expanded—digital transformation, AI integration, and cross-functional collaboration mean we need smarter tools to do better work, faster. After 18+ years in the field, here’s my shortlist of tools that help me work smarter, map clearer, and keep projects on […]
🛠️ From Requirements to Results – The End-to-End Guide for Business Analysts
Good requirements are the backbone of any successful project. But getting them right means more than just writing them down. As a Business Analyst, your role in the business analysis lifecycle is about helping your team get from idea to outcome without missing what matters. Here’s what the full journey looks like from start to […]
⚖️ Agile vs Waterfall for Business Analysts: Which Side Are You On?
If you’re a business analyst, you’ve probably been dropped into both Agile and Waterfall projects at some point in your career. Maybe you’ve even jumped between them on the same day. Both approaches have strengths—and both ask different things of a BA. So which one’s better? The truth is, it depends on the context. But […]
đź“„ Rewriting a Useless SOP into a Clean, Actionable Document Teams Actually Use
Some SOPs look clean. Most don’t. If you’ve ever opened a procedure doc and had no idea what the team actually does, you know what I’m talking about. I see this a lot in digital transformation projects. Legacy processes get lifted straight into new systems, but no one updates the docs to reflect what’s changed—or […]
🚀 Lessons I Learned Writing BRDs for a Project That Didn’t Go as Planned 🧠The Project That Taught Me the Most Not every project ends in success. Some fall short. But as a business analyst, those are the ones that teach you the most. I was brought into a digital transformation project for a […]
📉 What’s Missing Might Hurt You More Than What’s Broken
In digital transformation work, we often focus on what’s not working. But sometimes, the real problem is what’s not there at all. That’s where a Gap Analysis Document becomes one of the most valuable tools in a business analyst’s kit. I used it recently on a government compliance transformation project—where moving to a new platform […]
🧩 The Fix That Cut a Week from Onboarding Without Writing a Line of Code
In every digital transformation project, there’s usually one low-effort fix that saves hours of wasted time. This is one of those fixes. And it came from process mapping. 🧠The Context I was working as a business analyst on a digital onboarding rollout for a national education provider. They were moving from manual PDFs and […]
🧠Using AI as a Second Brain When Processes Make No Sense at First
Some business processes look simple—until you try to document them. Then you realise no one does it the same way, the steps are hidden, and the handoffs are undocumented. I hit this exact wall working on a digital transformation project for a national services provider. They were replacing three legacy systems with a unified platform. […]
