🌱 Why People Skills Matter More Than Anything
Being a business process analyst is not just about systems and workflows. It is about people. Processes only succeed when people feel understood, supported and valued. That is why emotional intelligence (EQ) is the greatest skill an analyst can have. Technical ability will help you create diagrams and documents. But it is your people skills […]
🌏 Business Process Analysis Works Best When People Come First
🗣️ Why People Matter More Than Documentation Technical skills and documentation matter. But when it comes to business process analysis, people workshops and stakeholder management are what truly make change happen. Documentation is a snapshot. A process map or requirements doc might look clean on paper, but it rarely captures the messy reality of human […]
