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Aliso Digital

How Humility and People Skills Outshine Ego in Business Process Analysis

In business process analysis, technical expertise often gets the spotlight.Frameworks, methodologies, and tools are seen as the backbone of success.Yet in practice, stakeholders rarely remember which framework you used.They remember how you made them feel while solving problems together. The truth is, humility and people skills consistently outshine ego.Being easy

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Business Analysis

The Human Side of Process Change What 11 Years Have Taught Me

🌱 Change Is About People Not Just Processes After 11 years in business and process analysis, one truth has stayed consistent — change is never just about workflows, technology, or efficiency. It is about people. A new system or process can look flawless on paper, but if the people living

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Business Analysis

Why Process Maps Don’t Solve Problems (But People Do)

🗺️ The Limits of Diagrams Process maps are valuable tools. They show workflows, dependencies, and bottlenecks in clean, visual ways. But diagrams have limits. They are static representations of dynamic realities. A perfectly drawn process map does not reveal frustration when a system times out, or the creative workarounds employees

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AI-Driven Documentation

Why Listening Beats Logic: The Underrated Skill of Successful Analysts

👂 The Analyst’s Most Overlooked Skill In business analysis, we often celebrate logic, frameworks, and methodologies. Process maps, requirements templates, and data models dominate conversations. But successful analysts know that their most powerful skill isn’t a framework — it’s listening. Active listening helps uncover unspoken concerns, hidden motivations, and the

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Aliso Digital

How to Spot Broken Processes Before AI Makes Them Better to Optimise

🔍 Why Broken Processes Matter in the Age of AI AI promises speed, automation, and efficiency. But if a process is broken, AI doesn’t fix it — it magnifies the flaws. Automating a slow, inefficient, or inconsistent workflow only makes mistakes happen faster. That’s why stakeholders need to identify broken

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AI-Driven Documentation

Documentation as a Competitive Advantage in the Age of AI

📖 Why Documentation Matters More Than Ever In every organisation, documentation has often been treated as an afterthought. User guides, process maps, and technical manuals were seen as “nice to have” rather than business-critical. But in the age of AI, documentation is no longer optional — it’s a competitive advantage.

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