INQUIRER ‘What Works at Work Summit’ Takeaways on Culture and Leadership
It’s been a solid chance to connect with people who are genuinely pushing workplace innovation and better ways of working across the country. As a company director at Aliso Digital, I pay close attention to how organisations are adapting and where real improvements are happening. This summit gave me a front row view into how […]
Aliso Digital X Philippine Startup Week 2025… A Delayed Start That Still Delivered
The week began in an unexpected way.A typhoon swept through and pushed the event out by a few days.Most of us had to shift plans and adjust schedules.Fortunately the three day main program still went ahead at the Philippine Innovation Hub in Marikina.I was able to attend and even with the delay the event delivered […]
How Humility and People Skills Outshine Ego in Business Process Analysis
In business process analysis, technical expertise often gets the spotlight.Frameworks, methodologies, and tools are seen as the backbone of success.Yet in practice, stakeholders rarely remember which framework you used.They remember how you made them feel while solving problems together. The truth is, humility and people skills consistently outshine ego.Being easy to work with, approachable, and […]
Japan had the perfect mix of people and tech for the work we do at Aliso Digital
Travelling through Japan in November 2025 gave me the chance to step outside routine and reconnect with the parts of work that matter most. As a director at Aliso Digital with roots in UX, UI and visual design, the trip became a steady mix of conversations, reflection and quiet observation tied to the work we […]
The Human Side of Process Change What 11 Years Have Taught Me
🌱 Change Is About People Not Just Processes After 11 years in business and process analysis, one truth has stayed consistent — change is never just about workflows, technology, or efficiency. It is about people. A new system or process can look flawless on paper, but if the people living it every day feel unheard, […]
Why Process Maps Don’t Solve Problems (But People Do)
🗺️ The Limits of Diagrams Process maps are valuable tools. They show workflows, dependencies, and bottlenecks in clean, visual ways. But diagrams have limits. They are static representations of dynamic realities. A perfectly drawn process map does not reveal frustration when a system times out, or the creative workarounds employees use when official steps do […]
Bridging the Gap How Business Process Analysts Turn Conflicting Voices into Clear Solutions
⚖️ Why Conflicting Voices Are Inevitable Every organization has competing priorities. IT teams want stability and security, while Operations pushes for speed and flexibility. Leadership focuses on long-term strategy, while end users just want systems that make their work easier. These tensions are not flaws — they are the natural result of different roles. But […]
Why Listening Beats Logic: The Underrated Skill of Successful Analysts
👂 The Analyst’s Most Overlooked Skill In business analysis, we often celebrate logic, frameworks, and methodologies. Process maps, requirements templates, and data models dominate conversations. But successful analysts know that their most powerful skill isn’t a framework — it’s listening. Active listening helps uncover unspoken concerns, hidden motivations, and the “real story” behind a stakeholder’s […]
How to Spot Broken Processes Before AI Makes Them Better to Optimise
🔍 Why Broken Processes Matter in the Age of AI AI promises speed, automation, and efficiency. But if a process is broken, AI doesn’t fix it — it magnifies the flaws. Automating a slow, inefficient, or inconsistent workflow only makes mistakes happen faster. That’s why stakeholders need to identify broken processes before AI is introduced. […]
