Listening First, Solutions Second: The Analyst’s Shortcut to Trust
👂 Listening as a Strategic Skill In business analysis, it’s tempting to jump straight into requirements, diagrams, or frameworks. After all, problem-solving is at the heart of the role. But the analysts who build the deepest trust know a powerful shortcut: listening first, solutions second. Active listening isn’t just a “soft skill.” It’s a strategic […]
📘 Building a Strong Knowledge Base with Atlassian Confluence
A business runs on knowledge. But knowledge can easily get lost in emails, chats, or personal files. That’s why having a central knowledge base is critical. Atlassian Confluence is one of the best tools to capture, organise and share knowledge across teams. It creates a single source of truth that supports collaboration, consistency and long-term […]
