Why Being Easy to Work With Matters More Than You Think in Knowledge Management
Work is not just about getting things done. It is about how you work with others. In knowledge management, where teams share, document, and refine critical information, being easy to work with is just as important as the knowledge itself. People Share More With Those They Like Human psychology is simple. People do not share […]
Technical Writing, Bid Writing, and Instructional Design—What’s the Difference and Which One Does Your Business Really Need?
Most businesses think writing is just writing. They need documentation, training materials, or proposals, so they assume any writer can do the job. But not all writing is the same, and hiring the wrong kind of writer can cost time, money, and opportunities. Technical writers, bid writers, and instructional designers each have a unique skill […]
SMEs Rhymes with “Please” – Getting Time with Busy Subject Matter Experts
One of the biggest challenges for technical writers is getting time with subject matter experts (SMEs). They’re busy, stretched across multiple projects, and often don’t have the time—or the patience—to sit down and explain things. Some are happy to help but just don’t have the availability. Others see documentation as a low priority and put […]