The 10 Commandments of Process Mapping

Process mapping can feel like a big task, but with the right approach, it becomes a valuable tool for improving workflows and keeping teams aligned. Here are the 10 commandments of process mapping to help you create clear, effective, and user-friendly maps. 1. Thou shalt keep it simple Your process map doesn’t need to be […]
The Role of a Technical Writer Is Crafting Clarity and Excellence in Documentation

Technical writing is an essential function in organisations, especially those navigating complex projects and requiring clear, high-quality documentation for both internal and external audiences. As a technical writer, your role extends beyond just producing documents—it’s about making complex information accessible, actionable, and engaging for its intended audience. Technical writing is an essential function in organisations, […]