📘 Capture Knowledge and Processes Before People Leave

Every business has key people who hold knowledge that keeps things running. They know the exceptions, the workarounds and the context that never makes it into a system. But what happens if they leave? Without proper documentation, that knowledge walks out the door with them. The result is wasted time, confusion and an uphill battle […]

⚡ The High Cost of Knowledge Loss: Why Poor Handover and Training Will Cripple Your Business

Imagine this. Your top-performing employee—the one who knows every key process—announces they’re leaving. You have two weeks. No documentation.No process maps.No structured handover plan. And now, you’re staring down a very expensive problem. Because here’s the harsh truth: ⚡ Knowledge loss is expensive.💸 Handover without documentation is chaotic.⏳ Training new staff without clear processes costs […]