🚀 Lessons I Learned Writing BRDs for a Project That Didn’t Go as Planned 🧠 The Project That Taught Me the Most Not every project ends in success. Some fall short. But as a business analyst, those are the ones that teach you the most. I was brought into a digital transformation project for a […]

My Experience as an Instructional Designer on a Salesforce Digital Transformation Project

Working on a Salesforce digital transformation project for a government department was a unique and rewarding experience. For two years, I collaborated with an Agile project team to implement Salesforce effectively while ensuring end-users could adopt the system seamlessly. The role required balancing technical expertise, stakeholder management, and a focus on user needs. Here’s an […]