🚀 Lessons I Learned Writing BRDs for a Project That Didn’t Go as Planned 🧠 The Project That Taught Me the Most Not every project ends in success. Some fall short. But as a business analyst, those are the ones that teach you the most. I was brought into a digital transformation project for a […]

🧩 The Fix That Cut a Week from Onboarding Without Writing a Line of Code

In every digital transformation project, there’s usually one low-effort fix that saves hours of wasted time. This is one of those fixes. And it came from process mapping. 🧠 The Context I was working as a business analyst on a digital onboarding rollout for a national education provider. They were moving from manual PDFs and […]