Why People Skills Matter More Than Technique for a Business Analyst
You can learn the technical side of business analysis in about 6 months. Requirements templates, process notation, user stories, traceability matrices, gap analysis. It’s all learnable, all documented, all fairly consistent from one organisation to the next. What takes years is the other part. Getting a room full of people who disagree to tell you […]
Digital Transformation Projects Run on People, Not Plans
I’ve worked on programs with excellent methodology that went badly. I’ve worked on messy ones that landed well. The difference was never the framework. It was who was in the room, how they got on, whether anyone was willing to say the difficult thing out loud. That’s not a soft observation. On a program with […]