📘 Capture Knowledge and Processes Before People Leave
Every business has key people who hold knowledge that keeps things running. They know the exceptions, the workarounds and the context that never makes it into a system. But what happens if they leave? Without proper documentation, that knowledge walks out the door with them. The result is wasted time, confusion and an uphill battle […]
The Analyst People Want in the Room: Why Being Easy to Work With Matters More Than Knowing It All
🌟 Likability > Acronyms In business analysis, technical expertise often gets the spotlight. Certifications, frameworks, and acronyms dominate conversations about what makes a “good” analyst. But here’s the truth: stakeholders rarely remember the acronyms you used. What they remember is how you made them feel. Were you approachable? Did you listen without judgment? Did you […]
