How to Spot Broken Processes Before AI Makes Them Better to Optimise
🔍 Why Broken Processes Matter in the Age of AI AI promises speed, automation, and efficiency. But if a process is broken, AI doesn’t fix it — it magnifies the flaws. Automating a slow, inefficient, or inconsistent workflow only makes mistakes happen faster. That’s why stakeholders need to identify broken processes before AI is introduced. […]
Documentation as a Competitive Advantage in the Age of AI
đź“– Why Documentation Matters More Than Ever In every organisation, documentation has often been treated as an afterthought. User guides, process maps, and technical manuals were seen as “nice to have” rather than business-critical. But in the age of AI, documentation is no longer optional — it’s a competitive advantage. AI copilots, like Microsoft’s and […]
What AI Can’t See in Your Processes (Yet)
đź‘€ The Blind Spots of AI in Business Processes AI has become a powerful tool for identifying inefficiencies, automating workflows, and predicting outcomes. It can process large amounts of structured data faster than any analyst ever could. But AI doesn’t see everything. Behind the data are human behaviours, cultural nuances, and subtle decisions that can’t […]
From Chaos to Clarity – How Process Analysts Future-Proof Workflows in the Age of AI
🌀 The Problem with Messy Workflows Every business has processes, but not every business has clear workflows. Over time, tasks pile up, approvals get added, and systems become cluttered. The result is a chaotic workflow where even basic steps feel complicated. In this environment, AI tools struggle to deliver value. AI thrives on structure and […]
đź“„ Rewriting a Useless SOP into a Clean, Actionable Document Teams Actually Use
Some SOPs look clean. Most don’t. If you’ve ever opened a procedure doc and had no idea what the team actually does, you know what I’m talking about. I see this a lot in digital transformation projects. Legacy processes get lifted straight into new systems, but no one updates the docs to reflect what’s changed—or […]
