How to Get People On Board With a Change They Didn’t Ask For

This comes up in almost every process analyst interview. How do you handle resistance to change. The honest answer is that most people aren’t resisting change itself. They’re resisting being changed by someone who hasn’t asked them anything. There’s a difference, though it takes a while to see it. Once you do, the job stops […]
Same Road, Different Technology

There’s always someone announcing that AI writing is slop. Usually in a comment, usually with some variation of “you can always tell”. I read a lot of those. What strikes me isn’t the argument, since the argument is mostly aesthetic. It’s how familiar the shape of it is. Every significant tool change gets the same […]