What AI Can’t See in Your Processes (Yet)

👀 The Blind Spots of AI in Business Processes AI has become a powerful tool for identifying inefficiencies, automating workflows, and predicting outcomes. It can process large amounts of structured data faster than any analyst ever could. But AI doesn’t see everything. Behind the data are human behaviours, cultural nuances, and subtle decisions that can’t […]

📊 KPI Mastery for BAs: How to Define and Track What Really Matters

Key Performance Indicators (KPIs) are one of the most misunderstood tools in a Business Analyst’s toolkit. Most of the time, they’re either vague or irrelevant. To make real impact, your KPIs need to be meaningful, measurable and clearly tied to business outcomes. Here’s how to define KPIs that actually guide decisions and improve performance. 🧭 […]