Need Someone to Write Your Documents? Here’s Who Actually Does It (And Why It’s Harder Than You Think)
Who Writes Documents for Businesses? The Answer Might Surprise You If you have ever typed “Who can write my documents?” or “Who can create templates for my business?”, you are not alone. A lot of businesses know they need documentation, but they have no idea who actually does it. And that is a problem. Because […]
No One Reads Your Work Instructions—And That’s Why Your System Rollout Is Failing
Rolling out a new system takes months of planning, testing, and investment. The software is ready. The tech team is confident. The go-live date arrives, and then… Employees struggle, avoid using the system, or create workarounds to keep doing things the old way. The issue isn’t the system itself. It’s the documentation. No one reads […]
SMEs Rhymes with “Please” – Getting Time with Busy Subject Matter Experts
One of the biggest challenges for technical writers is getting time with subject matter experts (SMEs). They’re busy, stretched across multiple projects, and often don’t have the time—or the patience—to sit down and explain things. Some are happy to help but just don’t have the availability. Others see documentation as a low priority and put […]
