đ± How People Skills Outshine Technical Skills in Business Process Analysis
Being a skilled business process analyst is not just about frameworks or software. It is about being the kind of colleague that others trust and enjoy working with. In fast-paced teams, technical knowledge matters. But listening, empathy, and emotional intelligence (EQ) often create more impact than technical skills alone. The best analysts know how to […]
đ± Why People Skills Matter More Than Anything
Being a business process analyst is not just about systems and workflows. It is about people. Processes only succeed when people feel understood, supported and valued. That is why emotional intelligence (EQ) is the greatest skill an analyst can have. Technical ability will help you create diagrams and documents. But it is your people skills […]
đ From Current to Future Process Mapping â Finding Gaps, Driving Efficiency & Spotting Automation
A smart business analyst knows that mapping the current stateâhow work is done todayâis only half the story. The real value comes from comparing that to a future stateâhow work should be doneâto identify flaws, inefficiencies, and automation opportunities. This post walks through both steps in detail, showing you how to make meaningful change. đ […]
đSIPOC for Business Analysts Who Want a Clear Starting Point
If youâve ever tried mapping a messy process and didnât know where to start, SIPOC is your friend. Itâs simple. Itâs quick. And it helps you get your head around the whole thing before diving into the details. đ So, whatâs SIPOC? SIPOC stands for: Itâs basically a high-level view of any process. From start […]
𧩠Why Good Business Process Mapping Starts with Better Stakeholder Engagement
Business process mapping isnât just about boxes, arrows or fancy diagrams. Itâs about people. And if youâre not involving the right people in the right way, your process maps wonât reflect the real work being done. That means your improvements wonât stick, your systems wonât land properly, and your teams wonât trust whatâs being changed. […]
đ§ Understanding Taxonomy and Process Grouping for Beginners
If you’re new to business analysis or process work, the idea of “taxonomy” or “grouping processes” can sound a bit academic or confusing. But it’s actually simple once you break it down. This blog will walk you through what taxonomy is, why it matters, and how to group processes in a way that makes senseâespecially […]
đ Why Process Mapping Matters for Business Analysts
Itâs one of the most essential tools in a business analystâs kit. Process mapping isnât just a nice-to-have. If youâre trying to improve how a business works, you need to understand how it actually works. Thatâs where process mapping comes in. đ See the Work Clearly When teams describe what they do, it often sounds […]
đ KPI Mastery for BAs: How to Define and Track What Really Matters
Key Performance Indicators (KPIs) are one of the most misunderstood tools in a Business Analystâs toolkit. Most of the time, theyâre either vague or irrelevant. To make real impact, your KPIs need to be meaningful, measurable and clearly tied to business outcomes. Hereâs how to define KPIs that actually guide decisions and improve performance. đ§ […]
